
After the collapse, signing up means one of two things: joining a land-based venue, where you need a membership card, a valid photo ID and to be at least 18, or registering an online account with a licensed operator. Star's Sydney and Gold Coast venues keep trading — Sydney under a government-appointed manager while its licence stays suspended — so both routes remain open to players. This page walks through each path, what it requires, and how to verify a casino is legal before you join.
Since the collapse, "signing up" can mean two quite different things. Star's land-based venues in Sydney and the Gold Coast continue to operate — the Sydney property under a government-appointed manager while its licence remains suspended — and playing there requires a membership card and a valid photo ID, with entry limited to those 18 and over. The alternative is registering an account with an online platform. Which path suits you is a personal choice, but the verification basics apply either way.
A few essentials cover both routes.
If you go the online route, the order of play matters — verification first.
The two routes differ in what they unlock and what they ask of you.
| Aspect | Venue (Membership) | Online Alternative |
|---|---|---|
| What it unlocks | Entry to the gaming floor | Online play and any welcome offer |
| ID requirement | Photo ID at the door | KYC before withdrawal |
| Regulatory note | Star Sydney under external oversight | Depends on the operator's licence |
| Main consideration | Loyalty and on-site play | Promotional value and convenience |
Star's downfall is a case study in why due diligence matters. Run through this before committing.
Both routes verify you, just at different moments. Venue entry needs a photo ID and proof you're 18 or older, checked on arrival. Online operators run a KYC check — typically an ID plus a proof-of-address document — before your first withdrawal rather than at sign-up. Completing it early is wise: it's a one-time process that protects both you and the operator, and getting it done avoids a hold-up when you cash out.
Keep these ready depending on your route.
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